The MapleSEA Rankings are finally online!

We're working very hard to bring the MapleSEA Signature Generator back online and it should be ready in the next few days.

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The Maplestory SEA rankings has been disabled for the past few months by Asiasoft for maintenance. Users will be unable to generate a signature or view character profiles relating to Maplestory South East Asia.

Estimated Time of Restoration: On going - Waiting on AsiaSoft fix



Frequently Asked Questions
Below is a list of Frequently Asked Questions, if you still need help then Contact Us.

Q: What is this site?
A:
Maple-Records.com lets you lookup someones abusive profile on Maplestory to see if other users have seen them hacking, scamming or simply being rude. Users can even file a report if they've seen an abusive person.

Maple-Records.com also serves as a hacker monitoring website. Users can what hacker has the highest level, how many known hackers there are and how many known hackers have been banned.

This may even prove to be a useful tool for Nexon someday since all hacker reports come with screenshots!


Q: Things are REALLY slow, information on lookups and signatures are not displayed properly!

A: Please make sure that all the below ticks are green. If they are not then you may have problems accessing some areas of the site. If MapleTip is down then no signatures will be correctly generated and lookups will fail.

Name Website Status
Download Server maple-record.com online
MapleEurope maplestory.nexoneu.com online
MapleGlobal maplestory.nexon.net online
MapleKorea maplestory.nexon.com online
MapleSEA maple.asiasoftsea.net disabled
MapleTip mapletip.com online


Q: I just saw a hacker! How do I report them?
A:
, but make sure you have a screenshot first as evidence.


Q: The character info on the lookup or signature generator page is wrong!
A:
Common reaons why the ranking image/data is not displayed properly:
1. The user is in the top 10 rankings.
2. The user is not on the Maplestory rankings or doesn't have a rank picture.
3. The Maplestory website or rankings is down.

Please note that if you change your characters clothes, it won't show up on the lookup page or on your signature immediatly. It will take up to 2 days (Worst case scenario) for it to automatically change on your signature and up to 24 hours for it to change on the lookup page. This is based on how often Maplestory updates their rankings.

If you still can't view the proper characters information and none of those apply to you then please contact us with the characters username you're trying to lookup and the Maplestory version. (Global, SEA or Europe)


Q: What are these medals/awards on my signature?

A: Below is a list of all medals and awards which you can earn:


Medals:
  • Gold Medal for Oldest Signature - Oldest signature that it still active
Awards:
  • Gold Award for Daily Views - Highest amount of signature views in 1 day
  • Gold Award for Weekly Views - Highest amount of signature views in 7 days
  • Gold Award for Overall Views - Highest amount of signature views compared to all other signatures
Each colour medal/award (Gold, Silver and Bronze) respectively compares your ranking compared to other prize holders. For example, first, second and third.


Q: I had a medal but it then disappeared!
Unlike other awards, a medal can only be held by up to 3 people with active signatures at any given time. For example, if an older signature becomes active again then you'll lose this medal. A signature may become active when it has received at least 1 view every 24 hours.



Q: How come you don't support other Maplestory versions like Maplestory Korea, Maplestory Japan, Maplestory Thailand, etc?
A:
Unfortunately I do not support those versions because no one uses this website from those regions.


Q: How come there's all these black spots or blurs on screenshots?
A:
If person who was being reported were to find out who reported them then this may lead to things like mass defames, so we remove everyone in the screenshot except the person who is being reported.


Q: Why isn't my signatures level, rank, picture or experience updating!
A:
We only updated the signatures once every 24 hours. If the Maplestory website or rankings is down, then a cached version of your signature will be stored until the Maplestory website or rankings come back online so we can generate a new signature.



This is a chatroom and is NOT BannedStory Support.



Copyright Maple-Records.com 2007-2010, All Rights Reserved
All Trademarks, Copyrights and Domain Names belong to their respective owners
This is not an official Maplestory website
Maple-Records.com is not affiliated with Nexon or Wizet.
Thank you Mapletip.com for retrieving data from Nexon's website.

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